Reception department services
The Reception service works around the clock to ensure a comfortable stay for each guest. We are ready to help you with the accommodation, provide the necessary information and arrange additional services.
Registration of foreign citizens
Upon check-in, foreign guests are provided with registration at the place of stay, which is carried out in accordance with the legislation. Our administrators will promptly process all the necessary documents to ensure that your visit is hassle-free.
Free Wi-Fi
Stay in touch at any time! The entire hotel is equipped with free wireless internet. Upon registration at the reception desk, you will receive a personal login and password to access the network.
Booking of air and railway tickets
Don't waste your time looking for tickets – trust us! The reception staff will help with the search and booking of air tickets and train tickets, as well as provide up-to-date information about flights and schedules.
First aid kit and ambulance call
The safety and health of our guests is our priority. If necessary, you can use a first aid kit with basic first aid supplies or contact the administrator to call an ambulance.
Wake-up service
Are you afraid to oversleep an important meeting or an early departure? We will make sure that you wake up on time – just tell the reception staff the time of the call that is convenient for you.
Provision of additional accessories
If there are no threads, needle or boiling water in your room, do not worry – we will provide them upon request.
Information about the city
Are you planning a walk or cultural program? At the reception desk, you can always get up-to-date information about attractions, theaters, museums, restaurants and other recreation areas. Our staff will be happy to recommend interesting places and help organize excursions.
Luggage storage
If you need to leave your luggage after checking out of the room or before checking in, use the luggage storage. Your belongings will be safe while you enjoy your vacation or resolve business issues.
We strive to create the most comfortable conditions for each guest, providing a high level of service and individual approach.
Contact the reception service – we are always ready to help!
